Full Outlook Web Access on Chromebook

By Robert Ellison. Updated on Monday, April 26, 2021.

Outlook Web Access

When trying to load the Outlook Web App on a Chromebook you'll find that you can only access the 'light' version. It's pretty easy to fix, you just need to spoof the user agent.

On a regular desktop computer launch Chrome and type chrome://version in the address bar. Find and copy the user agent string.

On your Chromebook install the User-Agent Switcher extension. After this installs click the icon and choose Settings. Enter a new customer user agent - name something like 'Chrome Desktop', the user agent string is the one you copied from a desktop PC above, group is Chrome, type is replace and enter a character or two for the indicator flag.

Next click the Permanent Spoof list tab (still in User-Agent Switcher) and enter the domain of your outlook site (i.e. outlook.mycorp.com) and choose the user agent we just created from the drop down list (i.e. 'Chrome Desktop').

Finally log out of Outlook Web Access. You should now be able to uncheck the 'light' experience and get the full version of the Outlook Web App.

(Read the full Chromebook adventure: Part 1: Going Chrome, Part 2: Staying Chrome? and Part 3: Leaving Chrome)

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(Published to the Fediverse as: Full Outlook Web Access on Chromebook #etc #chromebook #outlook How to spoof your user agent to get full Outlook web access working on Chromebook, including the browser extension and user agent. )

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Comments

I now think the problem with "Search" was a result of an update, rather than the fix that was suggested here, which worked great! Thanks!

∞ | by Bethany Erhardt on Monday, May 11 2020

I don't use a chromebook any more, so can't check this out. If anyone else still follows this thread maybe they can help?

∞ | by Robert Ellison on Sunday, May 10 2020

This worked for me, but then the "Search" function wouldn't work in the full version of Outlook. Let me know if you have suggestions!

∞ | by Bethany Erhardt on Friday, May 8 2020

Awesome! Thank you.

∞ | by Brad on Thursday, August 4 2016

you are my hero! Thanks!!

∞ | by Drew on Saturday, November 28 2015

after I did all this, I still had to click on the extension icon, click on Chrome, and click on Chrome Desktop. Once I did that, my page refreshed and the light version box was un checked

∞ | by James Welbes on Tuesday, February 18 2014

This needs some correction if you don't want to end up pulling your hair out. 1. make sure you use "user agent switcher for chrome" (by Glenn Wilson) and not the other "user agent switcher" in the Chrome store. (The link in the article is correct.) 2. this is not enough as it will still not allow to drag and drop emails to folders so: choose OSX Safari 5 and not Firefox 15. This worked for me. 3. I added different URLs to the permanent spoof list, not knowing which one is really crucial: - https://dbxprd0710.outlook.com - *.outlook.com - https://db3prd0702.outlook.com - https://login.microsoftonline.com Of course you might have to work with different URLs. Look in your browser bar at each stage of the login process to be sure. Even this doesn't always work. If you exit Chrome and enter again, and you are still logged in, you might get the light WebApp. Log out and log back in.

∞ | by Sacha Horowitz on Monday, June 3 2013

Very effective, thank you! This is a huge help!

∞ | by Christian Hoeffel on Saturday, May 11 2013

By the way.. I've used this string: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.43 Safari/537.31.

∞ | by Rafael Freitas on Wednesday, April 10 2013

This is brilliant. Thanks a lot!

∞ | by Rafael Freitas on Wednesday, April 10 2013