I Thought He Came With You is Robert Ellison’s blog about software, marketing, politics, photography, time lapse and the occasional well deserved rant. Follow along with a monthly email, RSS or on Facebook. About 7,250,102,787 people have not visited yet so it might be your first time here. Suggested reading: Got It, or roll the dice.

Is Intuit Insane?

Yes.

Some more color. I use Intuit's assisted payroll service, which is fantastic. You run payroll straight out of QuickBooks and Intuit handles all the tax disbursement and filing for you.

I got an email today with an attachment called securedoc.html claiming to be a message from Intuit. The idea is that you open the attachment and then login to view the message.

It really couldn't look any more like a phishing email, however I called Intuit and remarkably it's a real message. They seriously expect me to open an email attachment and provide account information. The support person at Intuit was able to read the message to me and it was just a routine acknowledgment that some tax rates had been updated.

Intuit is seriously training its customers to fall victim to phishing attacks. The right approach would be to say that a message is available and to log in to your account to retrieve it, or better still to send a message through the existing system in QuickBooks. Securedoc.htm is just begging customers to provide their account information to the bad guys.

Intuit's payroll service stores bank account information, employee Social Security numbers and other data that you really don't want to expose. If you're an Intuit Payroll customer please call and complain. If you've received one of these messages I'd also recommend forwarding it to [email protected], their address for reporting phishing attacks. 

 

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