The BBC's Fast Track has a good segment on how absolutely miserable British Airways' Avios frequent flyer program is.
I used to really love British Airways. I even got over their silly new livery and refusal to stock full fat tonic water. But I can't get over the increasing uselessness of their frequent flyer program which has recently switched over to 'Avios', a scheme that seems to have been designed to stiff people out of their free flights.
Despite having a stupid number of miles and several free companion vouchers there is not one single seat available to book for the next six months of service, and I have enough miles/points for three of the four cabins.
Even if a seat was available the 'free' part only covers the actual fare and not the fees, taxes and surcharges. Flying from San Francisco to London the fare is about a dollar and then you still have to pay the rest.
It would be better to not even pretend that the Executive Club relates in any way to free travel. Give me sugar in my G&T on one flight in five and I'd be happier than I am now with my vast stock of worthless Avios points.
The whole mess is nearly enough to make me defect to Virgin Atlantic, but they only fly as far as Reno and then you have to take a bus the rest of the way to Heathrow.
Updated 2016-08-04 14:07:
Maybe there is hope - on my most recent flight BA had Fever Tree tonic water!