Not to pick on British Airways but yes, that screenshot is real. It's a marketing email opt out that has not only been pre-populated in favor of spam but has then also been disabled.

Previously.

Well that’s good, as you sure as hell can’t use them for a flight:

Previously…

I just discovered that Disqus started running adverts on my blog without permission. It's probably been going on for a little while and I should have paid more attention, sorry.

By 'without permission' I mean that I'm sure I clicked though and didn't read a terms of service document that said they could do what the fuck they like to my site. And reading other accounts of this issue I'm sure I filed without reading the email they sent out that mentioned this new 'feature' in passing. So in a legal sense they probably had all the permission they needed. In a moral sense they're switch-and-bait scum of the highest order. 

They should have made this feature opt-in and then sent out an email explaining it in detail. Some sites don't want to run ads. You could have non-commercial Creative Commons content on a site that is suddenly a commercial concern. 

It's a free service and at some point they need to make money, fine. If this had been presented as an option I might have considered it. If they wanted to charge for the service I'd probably have paid for it.

Instead I've disabled Disqus and hastily hacked in Facebook Comments which should be coming online as I write this post. 

A side effect of this is that all the existing comments are currently unavailable. I have an archive and will try to get them resurrected soon.

Google's use crime of a new compose window is going to become compulsory soon.

I suspect this is because it will soon be revealed that Google is rolling out a chain of high street Chiropractic facilities to treat the crick in everyone's neck from composing email in the bottom right hand corner of one's screen.

Either that or it's a bid for mobile dominance by forcing PC users to work in mobile screen sized portions of their screen until you just give up and use your phone.

You'd think Facebook or Twitter could scrape together a semi-functional Android client but apparently not.

Twitter has some size limit for photo uploads. In a sane world the client would resize a photo that was too large and just get on with it. Table stakes would be an error message. But no, it pretends everything is just peachy and then fails to upload. To post a photo to Twitter I have to remember to go into the camera settings and ratchet down the megapixels which I remember to do about never. 

Facebook used to work occasionally but now just dumps an ugly immobile progress bar that won't go away until I reboot the phone. 

Google+ probably works fine technically but if a photo is uploaded to a forest and there is nobody there to see it is that still in any sense counted as success?

BBC News has a report today on a conference held by CERN to bring science and religion together around the origins of the universe. It has some choice quotes including:

"Science in isolation is great for producing stuff, but not so good for producing ideas"

From Andrew Pinsent, and from Canon Dr Gary Wilton that the likely discovery of the Higgs boson:

"raised lots of questions [about the origins of the Universe] that scientists alone can't answer ... They need to explore them with theologians and philosophers"

Let me get this straight.

• The concept of atoms is first proposed by Demokritos in around 500 BC and realized by Dalton in 1808.

• Subatomic particles are discovered in the late 19th century, followed by Rutherford's gold foil experiment in 1907 demonstrating that an atom is mostly empty space.

• The Standard Model is built over decades including the proposal by Peter Higgs (and others) of the existence of the field and boson by which particles acquire mass.

• An expensive and extensive search by Fermilab and CERN eventually seems to have discovered the Higgs Boson.

A few highlights.

And after hundreds of years of theoretical and experimental physics it's somehow time to turn this one over to the pros?

Another quote from the conference, this time from Prof John Lennox:

"When Hawking argues, in support of his theory of spontaneous creation, that it was only necessary for 'the blue touch paper' to be lit to 'set the universe going', the question must be: where did this blue touch paper come from? And who lit it, if not God?"

Science may never have all the answers. It may not even be possible. But it's the only way to keep pushing back the boundaries. All the theologians have to offer is that they've discovered God, just outside the current resolution of our understanding. Ad nauseam. Bugger off. 

No book reviews this month.

More...

Citibank contacted us in December offering to remortgage our house. There was a reasonably steep application fee but I was promised a refund in the event that the remortgage failed. Specifically this email:

"Hi Rob,

Unfortunately we cannot waive the application/appraisal fee, however I can refund it back to you in your loan is not approved.

What do you think?

xxxxxx xxxx
Citibank
Senior Lending Consultant"

So we paid the fee, filled in the paperwork and waited for the appraisal.

The appraiser came and did a lousy job. His report mixed up photos, missed salient features of the house and worst of all used ridiculous comps with what must have been distressed sales of crack dens next to the freeway instead of similar nice houses on the west slope of Bernal Hill. Apparently this isn't unusual. Chris Arnold from a recent NPR News story:

"Right. It used to be too easy. The appraisers were part of the problem, so Congress changed the law. And that's had some unintended consequences. And to make a long story short, what sometimes happens now is the lender says, OK, we need an appraiser for Robert's house. And an email goes out, blasted out to a hundred different appraisers across the entire state. And the email says something like: Hey, who wants to do this for a hundred bucks. You know, so the guy you get might be driving in from 50 miles away and really have no idea what the homes in your neighborhood are worth."

So long story short the appraisal valued our house at about $5 and the remortgage application was declined. There was an appeal process for the appraisal but it wasn't possible to complete unless a few of our neighbors happened to have sold their houses in the same week. 

Given that we've never missed a mortgage payment it seems bizarre to suppose that making it lower would represent an increased risk. But it's Citibank's decision and I wouldn't be whinging about it in public if they'd refunded the application fee in January. Despite repeated emails the didn't refund it in February or March either. In fact, after declining the transaction we never heard from our friendly Senior Lending Consultant again. 

I've just got off the phone with the credit card company as in the end I had to resort to challenging the transaction and getting it charged back to Citibank. I'm not sure if it's incompetence on the part of a few employees or a new scheme to defraud customers but be careful if Citibank make the same offer to you. And make sure you get the refund promise in writing.

Previously

Photo credit: Roblawol cc

I used to really love British Airways. I even got over their silly new livery and refusal to stock full fat tonic water. But I can't get over the increasing uselessness of their frequent flyer program which has recently switched over to 'Avios', a scheme that seems to have been designed to stiff people out of their free flights.

Despite having a stupid number of miles and several free companion vouchers there is not one single seat available to book for the next six months of service, and I have enough miles/points for three of the four cabins.

Even if a seat was available the 'free' part only covers the actual fare and not the fees, taxes and surcharges. Flying from San Francisco to London the fare is about a dollar and then you still have to pay the rest. 

It would be better to not even pretend that the Executive Club relates in any way to free travel. Give me sugar in my G&T on one flight in five and I'd be happier than I am now with my vast stock of worthless Avios points. 

The whole mess is nearly enough to make me defect to Virgin Atlantic, but they only fly as far as Reno and then you have to take a bus the rest of the way to Heathrow. 

Photo credit: caribb cc

David Lee reports from the Innorobo 2012 conference and comes up with 'Is the dream of having a robot companion over?'Apparently it is, because:

1) A five year old girl is mildly frightened by a robot and so this is one of the industries biggest hurdles: 'What will it take for Kibo to be Emi's friend, rather than the subject of her nightmares?'

Sure, it's initially frightening, but leave the robot with her for an hour and you won't get the thing back without an epic meltdown. This is a fundamental misunderstanding of children rather than industry threatening hurdle.

2) '...the industry should perhaps look to recreate simpler, smaller tasks.'

Says the guy that makes the Roomba, a vacuum cleaner. No self interest involved there.

3) 'That kind of notion for a service robot we think is completely wrong.'

Says the guy that makes the RoboThespian, a next generation Teddy Ruxpin. No self interest involved there. 

So general purpose robots are not happening, because a girl was initially nervous and two companies focused on special purpose robotics would rather talk about their niches. Thanks for wasting my time on this BBC.

I'm wasting more time writing about it for two reasons.

The Internet is killing headlines (something I agree with Paul Carr on). BBC news is egregiously awful, both for overwrought link bait and for using warn too much. The dream of a robot companion will never be over.

More importantly, think about every news story that either covered an event or an industry you're deeply familiar with and you'll realize that it's wrong, usually seriously so. What are the chances that it's only those stories that flawed in this way?  

Photo Credit: AV8PIX Christopher Ebdon