BBC Slams BA
The BBC's Fast Track has a good segment on how absolutely miserable British Airways' Avios frequent flyer program is.
The BBC's Fast Track has a good segment on how absolutely miserable British Airways' Avios frequent flyer program is.
Executive Clubbing — I used to really love British Airways. I even got over their silly new livery and refusal to stock full fat tonic water. But I can't get over the increasing uselessness of their frequent flyerprogram which has recently switched over to 'Avios',...
Really BA? — Not to pick on British Airways but yes, that screenshot is real. It's a marketing email opt out that has not only been pre-populated in favor of spam but has then also been disabled. Previously....
Email marketing - don't shoot yourself in the foot — If you send email to customers it's important that you let them know where the email will come from and then use then use this address consistently. Using different email addresses is a recipe for getting trapped in spam filters. This is equally important...
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